Terms of use

Terms of Use

These terms and conditions apply to the use of this website at www.sleephub.com. By accessing this website, registering an account and/or placing an order, you agree to be bound by these terms and conditions.

Please read these terms of use carefully as by using this website you confirm that you accept these terms regardless of whether or not you choose to register with us or order from us. We recommend that you print a copy of these terms for future reference. If you do not accept these terms, please do not use this website.

The term ‘SleepHub’ or ‘us’ or ‘we’ refers to the owner of this website whose registered office and contact details are listed below. The term ‘you’ refers to the user or viewer of this website.

Other applicable terms

The following additional terms also apply to the use of this website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using this website you consent to such processing and you warrant that all the data provided by you is accurate; 
  • Our Cookie Policy, which sets out the information about the cookies on our site;
  • If you purchase goods from this website, our Terms of Sale will apply; and
  • Our Returns & Refunds Policy.

This website is owned, run and operated by:

Cambridge Sleep Sciences Ltd.
115b Innovation Drive,
Milton Park, Abingdon,
Oxfordshire, OX14 4RZ

We are a limited company, registered in England and Wales under company number 12401790.

Contact details: admin@sleephub.com

  1. Changes to these Terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time before making use of this website to take notice of any changes we have made, as they are binding on you.

  1. Changes to the website

We may update this website from time to time and may change the content at any time. However, please note that any of the content on this website may be out of date at any given time, and although we'll make reasonable efforts to ensure it is updated, we are under no obligation to do so.

  1. Accessing our site

(a) This website is made available to you free of charge and is for your information and use only.  It is not intended to amount to information or evidence upon which you should place reliance.

(b) We do not guarantee that this website, or any of the content appearing on it, will be available or uninterrupted. Access to this website is permitted on a temporary basis, and we may suspend, withdraw, discontinue or change all or any part of this website without notice and access may be suspended temporarily in the case of system failure, maintenance, repair, or for other reasons beyond our control. We will not be liable to you if for any reason this website is unavailable at any time or for any period.

(c) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

(d) You are responsible for making all arrangements necessary to enable you to have access to this website.

(e) You are also responsible for ensuring that all persons who access this website via your internet connection and/or hardware are made aware of these terms of use and any other applicable terms and conditions, and to ensure that they comply with them.

(f) We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

  1. You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at admin@sleephub.com

  1. Intellectual Property Rights

(a) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

(b) Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

(c) You may print off one copy and download extracts of any of the pages from this website for your personal use and you may draw the attention of others within your organisation to any to any content posted or available on this website. 

(d) Our status and that of any third parties (who are identified on this website) as the authors of the content on this website must always be acknowledged. You must not use any of the content on this website for commercial purposes without obtaining a licence to do so from us or our respective licensors.

(e) If you print, copy or download any part of this website in breach of these terms of use, your right to use this website will cease immediately and together with any rights available to us, you must return or destroy any copies of materials that you have made if so requested.

(f) All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on this website.

(g) Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

  1. Limitation of Liability

(a) The content on this website is provided for general information only. It is not intended to amount to evidence on which you should rely on. Subject to clause 6(b) below, your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

(b) We do not exclude or limit in any way our liability to you where it would be unlawful to do so. Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or the negligence of our employees, agents or subcontractors, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

(c) To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this website or any content on it, whether express or implied.

(d) We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

(e) We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(i) use of, or inability to use, this website; or

(ii) use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

(i) loss of profits, sales, business, or revenue;

(ii) business interruption;

(iii) loss of anticipated savings;

(iv) loss of business opportunity, goodwill or reputation; or

(v) any indirect or consequential loss or damage.

(f) If you are a consumer user, please note that we only provide this website for domestic and private use. You agree not to use this website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

(g) We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any content on it, or on any website linked to it.

(h) Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms of Sale.

  1. Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to link to or make any use of content on our site other than that set out above, please contact admin@sleephub.com.

  1. Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with this policy.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of use.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.
  1. Breach of this policy
    When we consider that a breach of this terms of use policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this policy constitutes a material breach of these terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this terms of use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

  1. Orders

(a) We reserve the right to withdraw from sale any products or services, at our own discretion, and are not responsible for providing notification to you of such.

(b) Should we deem it appropriate or necessary for any reason, we are entitled to refuse to accept or fulfill any orders solely at our discretion, and all order placed are subject to our acceptance. Timely notification of such and a full refund of any monies paid by you will follow.

(c) User accounts and access to ‘registered user only’ sections of our website may be suspended, deactivated or revoked at any time at our discretion.

(d) From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for and no control over the content or accuracy of the linked website(s).

  1. Governing Law

 (a) If you are a consumer, please note that these terms of use, its subject matter and its formation are subject to the laws of England. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. 

(b) If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

  1. Our trademarks are protected

 “SleepHub” and “Cambridge Sleep Sciences” and their associated logos are protected marks. They should not be used without our approval.